No information about you will be disclosed to others without your permission.
Our site uses forms in which you give us contact information (name, address, daytime telephone number and email address) so that you can place orders or request information and support. If you contact us for support, we will maintain an internal record of the case. We use your information only if it is essential for us to contact you regarding functional changes or corrections and give you special offers, which we think you will find valuable. If we present an offer including a third-party solution, such as Google AdWords, it will be made clear from the outset whose privacy policies will apply.
In rare cases, a third party may ask us to share your personal information with them. We will only do this with your consent.
PV Nordic AB uses information collected on your site from our site statistics (such as your IP address) to help diagnose if there is a problem with the site’s server, and to administer it. We also gather broad demographic information from this data to help us improve your site and make your browsing experience more enjoyable. This is not linked to any personal information, except when necessary to prevent fraud or abuse of our system. Our website also contains links to other sites. PV Nordic AB is not responsible for the content or privacy on such sites.
Our site has security measures in place to protect loss, misuse or alteration of the information under our control.
Update your details
As a customer of PV Nordic AB, you can change your customer information or opt out of receiving communications from our third party and us at any time. We have the following options for changing and modifying your information.
1. You can send an email to firstname.lastname@example.org
2. You can send mail to PV Nordic AB at the following address: Foreningsgatan 8A, S-411 27 Gothenburg, Sweden
We use email to communicate with you to confirm your order, send requested information, invoicing etc. We also provide email links, such as in our “Contact” page, so you can contact us directly.
We strive to respond quickly to your messages. As mentioned earlier in this policy, we will not share your personal information with anyone except possibly with a third party to assist us in processing or securing your personal information, or when we are required by law, or we have to follow a legal process presented on our website. We may also need to hand out information if our third-party demands it, but these situations are rare.
Changes in our practice
If PV Nordic AB use a credit card company to bill users for goods and services, the company does not retain, share, store or use personal data for other purposes.
From time to time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose information. The information requested may include contact information (such as name and email address), and demographic information (such as gender, age – you must be min. 18 years old to join). Contact information will be used to notify the winners and award prizes. Information obtained will be used for monitoring or improving the use and satisfaction of this site.
Tell a friend
If users choose to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. PV Nordic AB sends automatically a lump-mail with an invitation to visit the site. PV Nordic AB stores this information for the sole purpose of sending this email. The friend may contact PV Nordic AB to request the removal of this information from our database.
What happens to your personal information if you cancel your account with PV Nordic AB? Once your account is terminated, voluntary or involuntary, all personal information is placed in “deactivated” in the
PV Nordic AB database. However, you should know that the deactivation of your account does not mean that your personal information has been removed from our database entirely. We will retain and use your personal information, if necessary, to resolve disputes or enforce our agreements.
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